Is there a problem? Would a problem be detected if it existed? How can the severity of the problem be interpreted in relation to other demands on resources?

As organizational trends and demands change, new ways of thinking and operating are needed. An important factor in situation assessment is in understanding the adequacy of available information with which to make the assessment.

We will do the following for a quick assessment:

• Identify key performance issues in your organization.

• Map issues against efficiency, effectiveness, relevance, and financial sustainability.

• Describe where you are now.

• Diagnose your performance against environment, motivation, and capacity.

• Prescribe what to keep and what to change.